Drain repair request form

1Describe the fault(s)

2Upload a photo

3Access arrangements

4Appointment availability

5Booking contact details

Where is the drain fault?*
Is a waste pump fitted to the drain?*
What material is the drain pipe made from?*
Please select the drain fault(s)*
- Drain is blocked
- Drain has a low flow
- Drain is leaking
- Drains smells
- Waste pump is not working
- Other fault not listed above
Please describe the fault*
Please ensure you provide as much information on the fault, including a description of the unit involved, the location, along with photos.
QUICK FIX SUGGESTIONS - DRAIN IS BLOCKED - Before raising a repair request try to use a drainage unblocker to remove the blockage to see if that resolves the problem.
QUICK FIX SUGGESTIONS - DRAIN SMELLS - A dry drain trap can cause it to emit an odour. This often happens if the drain is not often used so before raising a repair request try pouring water down the drain to fill the trap to see if this resolves the problem.
QUICK FIX SUGGESTIONS - WASTE PUMP IS NOT WORKING - Before raising a repair request check your waste pump power supply is on to see if that resolves the problem.