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Key Repair Responsibilities – how to keep your tenants safe

Key Repair Responsibilities - how to keep your tenants safe

Landlords are responsible for most repairs in a privately rented property. However, landlords can only make repairs when they are told about them either via text message, email or using a third-party service like our Log A Job platform service.

What do landlords have to repair?

In the first instance, all repair obligations should be detailed in the tenancy agreement however, there are things that landlords are obligated to fix whether or not it is stated in the tenancy agreement. These responsibilities can’t be removed by anything your tenancy agreement may say and landlords aren’t allowed to charge tenants for any repair work that is their responsibility to fix.

repairs

So it is a good idea for landlords to have a sinking fund for these types of obligations so should they need to fix something urgently, there are funds available to use to help ensure landlords are meeting their legal obligations to keep the privately rented property in a state of good repair.  So things like

  • the structure and exterior of your home, i.e., the roof, the walls, the drains, windows etc
  • toilets, sinks, baths and drains
  • electrical wiring
  • radiators
  • water and gas pipes
  • heating and hot water

The timescales to fix a repair will depend on what needs to be done and how serious it is however in all cases the landlord must carry out repairs within a reasonable period of time.

Don’t tenants have responsibilities too?

Yes, tenants are responsible for some repairs as well as paying for it themselves. They are responsible for

  • fixing furniture or appliances they own
  • any damage caused by themselves, their guests and/or family guests
  • any minor repairs set out in the agreed tenancy agreement

Additionally, if tenants don’t take responsible care to keep things like toilets or drains clear, landlords can ask the tenant to pay the repair costs.

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Electrical Installation Condition Report Updates for Landlords

Electrical Installation Condition Report Updates for Landlords

An Electrical Installation Condition Report is a formal document produced by a qualified electrician after completing an assessment of the electrical systems of your rented property.

The electrical installation for your properties as landlords must meet regulated standards in order to ensure safety. Landlords are therefore responsible for ensuring the property they rent out has an electrical installation. It needs to be safe to use by your tenants throughout their tenancy.

What's new with Electrical Installation Condition Reports

Prior to June 2020, it wasn’t a requirement for landlords to get the Electrical Installation Condition Report. However, after June 2020, new Regulations require landlords to have the electrical installations in their properties inspected at least every 5 years.

The new Regulations apply to all new tenancies from 1 July 2020 and for existing tenancies, from 1 April 2021.

Electrical Installation Condition Report

The government can impose large fines and possible prison sentences if you do not have an EICR. It is also not enough to say you were not aware you had to have a report done.

What happens when I don’t have my electrical system tested out?

Aside from the EICR, as landlords, there are several health and safety laws you have to abide by. Failure to fulfil those legal duties puts you at risk of claims of negligence or damage.

The EICR is also important when it comes to insurance. You need to be confident that your insurer will cover potential damages to your property caused by electrical faults.

What happens if I don't pass the EICR?

If your EICR report reveals issues with your electrical system, the results will come out as “Unsatisfactory,”. This means you will need to undertake some remedial work. The qualified electrician should provide you with a list of what should be done and a fixed price quote.

You will need to resolve any electrical issues within 28 days, beginning with the day when you received the recommendation from the qualified electrician.

Need more help?

More information about how to carry out the checks is available online at www.gov.uk.

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Maintenance, Repairs & Decorating Managing Your Rental Property

Landlords – How to check for and avoid frozen pipes

Landlords – How to check for and avoid frozen pipes

There’s a level of shared responsibility between landlords and tenants when it comes to maintaining the property during the winter and reducing the chances of pipes freezing. The landlord will be responsible for making sure that the water and heating supply are in good working order and fixing any maintenance issues.

The tenant is responsible for making sure the property is properly looked after by heating it sufficiently, clearing blockages, and checking the boiler regularly.

Winter can bring about a few problems for landlords, one of which is frozen pipes. So it is important that as a landlord you know the signs of frozen pipes, how to avoid them and should it happen, what you can do to rectify it.

What is a frozen pipe and how to detect it

Your pipes always have a little water in them and when temperatures drop, that water freezes and you find that nothing can pass through.

Below are the most common signs of frozen pipes:

  • Frost is on the exterior of the pipe– if you can see frost on a pipe, then there is a high likelihood that it is frozen.
  • Little or no water coming from the pipe – If there’s no running water, or only a then there is a high chance that the pipe leading to the tap may be frozen.
  • You notice bad/odd smells from the faucet or drain – if a pipe is frozen, you may notice a bad smell coming from the taps or drains.
  • Your boiler isn’t working – if this happens during a cold snap, the condensate pipe (which is close to the boiler and takes condensation from the boiler to a drain) may be frozen.

Below are some practical things landlords can do to help reduce the risk of frozen pipes:

• carry out regular inspections of the property so you can spot any problems missed by tenants before they become serious
• if any issues are found, make sure to address it quickly
• keep in touch with the tenants so you are aware f any issues sooner rather than later.
• Have a skinning fund for maintenance and repairs to your property so if you do need to carry out any works, you are able to afford it.

Ways you could try to prevent frozen pipes

• Insulate pipes and water tanks.
• Don’t switch your heating off completely but rather you could set your thermostat to a low temperature so the pipes don’t freeze.
• Try to turn your taps on and off every day to try to prevent the pipes from freezing.

How you can temporarily fix frozen pipes?

If you find yourself in the unfortunate position where the pipes are frozen but have actually burst, then you may still be able to save the pipes. You will probably need to call a plumber to help thaw your pipes, but if it’s not too serious here are some ideas you could use to thaw the frozen pipes yourself:

• You can use a good old fashion hairdryer to thaw pipes, but make sure you never use a naked flame or blowlamp as it could be dangerous
• you can try pouring hot water over the pipe but be very careful
• you can turn off the stopcock to stop the water supply
• you can use towels soaked in hot water, or hot water bottles, to begin thawing the pipes (start at the end of the pipe nearest the tap).

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